Store Checkout 02 - Smart City Mall Africa

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Shipping Information

Don’t worry if you see “No shipping options available.” You can still proceed with checkout.

Light Shipping (0–2kg): Flat rate applies automatically.

Heavy Shipping (above 2kg): We’ll contact you with the exact cost from our logistics partners before dispatch.

Local Pickup: Available in Lagos (CMD Road, Magodo Phase 2) and Abuja (Okanga Shopping Plaza, Wuye).

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Frequently asked questions

What payment methods do you accept?

We accept major credit/debit cards, and Paystack and Stripe. All transactions are 100% secure and encrypted.

Can I change or cancel my order after placing it?

Orders can be updated or canceled within 15 to 30 minutes of purchase. Just contact our support team right away.

How will I know my order went through?

You’ll receive an instant confirmation email with your order details. We may also send tracking information once your order ships, it depends on the logistics agent deployed for your delivery. You may also reach out to our support team to inquire on the current status of your product delivery.

Is my payment information safe?

Yes — our checkout uses SSL encryption and trusted payment processors to ensure your details are fully protected.

Do you offer refunds or returns?

Absolutely. We have a 3 -days product exchange/swap guarantee. If you’re not satisfied, you can request a return/swap hassle‑free.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs are usually calculated at checkout based on your location. However, some locations might cause us to reach out the our logistics partners first to give us a bill which we will share with you, agree on it and then your product gets shipped.